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Norton is a popular antivirus software used across the globe. For its advanced features, most of the users prefer to use this software and make their device safe and secure. But sometimes users encounter Norton error 8504. This error is a runtime error that occurs generally during the installation and activation of the software.

So, if you are the one who is getting this error, then you need to fix it at the earliest else it can cause many issues and even can damage your system. In this article, we are going to discuss some common causes and effective solutions for this problem that will guide you in the best possible way.

Reason for Occurrence of Norton Error 8504:

Every problem appears for a reason and until you know the exact reason you can not solve the problem on your own. Norton security suite error 8504 occurs due to some specific reasons. So if you want to know the reason for this issue then check out the below points thoroughly.

  • If the installation process is incomplete then, Norton error 8504 occurs.
  • When you download a corrupted file of Norton antivirus, this error pops up.
  • If any of the files and programs that are related to Norton antivirus get corrupted in the Windows registry then you might face this issue.
  • Due to the virus or malware attack, this error code might generate on your system.
  • If any of the Norton Antivirus related programs or files are missing or get deleted mistakenly then you might find this problem.

So, now you know the reasons for this error so this is the time for applying the solutions and fix the issue as soon as possible.

Troubleshoot Norton Security Suite Error 8504 Step By Step:

When this Norton error 8504 appears then your system will perform slow or it can restart automatically. Even your computer might freeze frequently. So without wasting time, solve this problem else this error can damage your whole system. Fortunately, some effective solutions are there that can you can easily use and fix the problem.

Here are the methods described below.

1. Install the Norton Antivirus Program Accurately

So, if you are getting Norton error 8504 then make sure that you have installed the software accurately. If you do not know how to install Norton antivirus then check out the following steps. But before you install the software make sure you have uninstalled the old one.

Step 1: Uninstallation Process

  • First, click on the start menu and then right-click and get the start context menu.
  • Hit on the Programs and Features option.
  • Search the programs and files related to Norton Antivirus Error 8504.
  • Now, hit on the Norton Antivirus associated entry.
  • Click on the Uninstall option and complete the uninstallation process by following on-screen instructions.

Step 2-Installation Process

After uninstalling the software, start the installation process.

  • Go to the official website of Norton.
  • Search the latest and compatible version of Norton antivirus.
  • Download and save the file on your desktop.
  • Open the file and start the installation process.
  • Follow each and every on-screen instruction and complete the installation process.
  • Restart your computer and check the issue is resolved or not.

2. Fix Windows Registry Entries

If you want to fix this Norton error then try to edit Windows registry entries manually. But make sure you do not create any error else it can damage your operating system. Before that do a backup else you might lose your important information.

  • Click on Start menu and type in the search bar command but do not press the Enter button.
  • Now, press ctrl+Shift+Enter at the same time.
  • Click Yes once and see the permission box.
  • Type in the command window regedit and press Enter.
  • Now, select the keys that are related to 8504 errors and do a backup.
  • Go to the File menu and choose Export.
  • Choose the location in the “Save In” list and save the backup keys for Norton Antivirus.
  • Type a name for the back-up file and choose the Selected branch option in the Export Range menu.
  • Then, click on Save and you can find the file .reg file extension.
  • Once you are done, check the issue if it still persists or not.

3. Run an Antimalware Scan

Sometimes Norton error 8504 occurs due to the malware attack as well. If this is the case, then you have to install an Anti-malware in your system and run a scan. Check if the runtime error related files get corrupted or not. 

After the scan, if you find malware then, delete all the malicious files and programs from your system and check the issue.

4. Run the System File Checker Tool

Running an SFC scan has several benefits. This scan process will examine all the important files on your system, helps to detect corrupted files and many more. So, check out the following process and try to fix the issue.

Therefore, do the following.

  • Press the start button.
  • Type in the search box” command” 
  • Press and hold ctrl+shift key and hit the enter button at the same time.
  • Click on the Yes option once the permission dialog box appears.
  • When you see a black window with the blinking cursor, type sfc/scannow, and press Enter.
  • Now, sfc scan will begin and it will detect all the problems related to 8504 error as well as other issues.
  • Now, follow the on-screen instructions and solve all the problems.
  • Restart your system and check if the error still appears or not.

5. Remove All Junk Files

It is important to check and delete all the junk files from your system if there is any. Else your system will not perform smoothly. These junk files can be another reason for popping up of Norton security suite error 8504.

Hence, you can notice file conflict or an overloaded hard disk. So, you can try this method and check if the issue gets resolved or not. For cleaning these junk files, you can use Disk cleanup. So, if you do not know how to use disk cleanup on Windows 10 then go through these steps.

  • Press the Windows button from your keyboard.
  • In the search panel, type “command” and press the Enter button.
  • Press CTRL Shift+Enter keys at the same time.
  • Hit on Yes when permission box appears.
  • Type “regedit” appearing window and press the Enter button.
  • Let the Disk cleanup calculate the space on each drive that can be freed up.
  • Select the categories from where you want to delete junk files and choose Temporary Files.
  • Give a checkmark on the categories and then click on the OK option.
  • Once the files will be deleted successfully and restart your PC and check the error if it still persists or not.

6. Upgrade Device Drivers

If you are using outdated device drivers then they will lose their compatibility and your system can generate this error. Better you update all the old device drivers to the latest version and try to eliminate the error at the earliest.

For updating drivers for network adapters, monitors or other applications either you can follow an automatic process via Windows update or you can update them manually. Try and check which will be suitable for you.

  • Click on Start option and type in the search panel Device Manager.
  • Do not press enter and choose Device Manager from the result.
  • Therefore, hit the Expand icon and search your device.
  • Once you find it, choose your device from categories.
  • Right-click on your device and choose Update Driver option.
  • Click on the Search automatically for the updated driver software option
  • Let the windows update all the device drivers automatically if available.
  • Once you get the confirmation message, restart your system.

7. Reinstall the Driver

Repeat the same process and go to Device Manager and check if all the drivers are updated successfully. If not then you can reinstall the driver.

  • Go to Device Manager.
  • Right-click on the name of your device and select the Uninstall option. 
  • Follow the on-screen instructions and complete the uninstallation process.
  • Reboot your system and let the windows install the driver.

8. Install All Windows Updates

If you want to fix Norton error 8504 then, install all windows updates that have been launched by Microsoft.  

  • Click on the Start logo.
  • Enter “update” in the search panel and hit Enter from the keyboard.
  • Now, you can see the Windows update dialog box.
  • Click on the Install Updates button if the updates are available.

9. Reinstall Your Windows Operating System

After using all the methods if the issue still persists then uninstall your Windows operating system and reinstall it back. This will allow you to start everything with a fresh system and fix all the corrupted or damaged files. But before starting the process, make sure you backup all your important files, data, images and prevent data loss. Hopefully, this can fix Norton error 8504

Final Words…

These are the few effective solutions that you can apply and eradicate Norton security suite error 8504. If you find any difficulties while applying these solutions then you can share your queries with us or if you discover any other effective solution then do write in the comment section below. Your suggestions can help other users as well.